Article provided by: Answer UnitedAre you having difficulty managing your incoming calls? Live telephone answering might be the solution you’ve been looking for. Answer United’s live agents can answer your calls in the same, friendly and efficient manner in which your receptionist answers them, and can free up more of your office employees’ time to perform the tasks they were hired for.
What would a live, 24- hour telephone service do for your business? Depending on what you’re looking for, telephone answering could solve a number of problems you’re now facing. If call volume is an issue, Answer United can manage all of your overflow calls or even take over all of your incoming calls, routing them directly to their agents who can meet their every need.
Whether you’re a start-up business without the finances available to hire a receptionist or are an established business without the time to answer every call, the problem remains the same for businesses of every size: Voicemail is simply not able to provide callers with the personal touch they’re looking for and meet their needs in an efficient manner. You may be surprised to learn that nearly 3/4 of all callers who are routed to voicemail will simply hang up- and then make their next call to your competition.
Live agents from Answer United’s telephone answering department can satisfy every caller, assisting your customers quickly and efficiently and staying with them until the problem is resolved or their questions are answered. Best of all, live telephone answering with Answer United is much more affordable than you probably imagine.
Telephone answering can effectively:
- Handle all of your sales overflow calls
- Provide assistance to customers and solve their problems
- Take care of complaints and direct them to the proper department
- Send and receive messages to and from your company
- Transfer urgent calls to your staff
Clients love the customized service available from Answer United, with telephone answering services tailored to meet the needs of businesses of every size. Whatever it is you want done, their agents can accomplish it, all to better meet your goals. Do you want their agents to browse your FAQ while speaking to your callers? It’s not a problem. They’ll be happy to learn more about your products and services as well, to better explain them to potential clients when they call.
With Answer United’s telephone answering services, you can close up shop for the day and their agents will continue to be there for your callers. When it’s closing time and your staff goes home for the day, your calls will be routed over to live agents from Answer United, a much better solution than leaving your callers to voicemail.
Gain the edge you’re looking for in today’s competitive market, with a telephone answering service that will project your company as an industry leader. Call Answer United today at 800-937-5900 to find out just how affordable their services are. Request a quote online, or enjoy their informative blog, at AnswerUnited.com.